Hope you are doing well!
Please let me know if you would like to move forward with the below

Technical Support Engineer with Application Support experience (Local to GA
6 plus months

Top Skills required:
.Application Support experience
.Experience working with ticketing systems (preferably JIRA, but another
CRM application like salesforce will be fine)
.Experience with Debgugging tools (preferably with Charles)
.Knowledge of web technologies such as HTML/HTML5, CSS/CSS3, and
.Basic SQL knowledge
.Formal Job description: The Technical Support Engineer will be based in
Atlanta, GA at Inform’s headquarters, and will report to the VP of

.S/he will primarily be responsible for supporting Inform’s products and
assisting Account Managers with any issues they come across.

Required Skills:
.Minimum of 2-3 years’ experience with web debugging tools such as DOM
Inspector, Charles, Fiddler, Dev tools, etc.
.Minimum of 2-3 years’ experience in a support role.
.Experience with issue / project tracking software such as Jira.
.Working knowledge of web technologies such as HTML/HTML5, CSS/CSS3, and
.Basic understanding of SQL queries.
.Experience with VRM software such as Oracle VirtualBox.

Like-to-Have Skills
.Experience with AWS services.
.Experience with Akamai CDN and NetStorage.
.Experience with MAC terminal.
.Experience with jQuery and / or python.
.An understanding of Agile/SCRUM methodologies and has worked on a Scrum
.Experience with revision control systems such as Git.

Jenny Smith l Technical IT Recruiter
Desk No # 609-935-3773 Ext:101 | Email: jenny.sm...@itbtalent.com
Fax 312.582.2699
ITBrainiac Inc.
116 Village Blvd, Suite 200 - Princeton, NJ 08540

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