*Immediate Need Voice Engineer In Hightstown, NJ*

Position    : Voice Engineer
Location   : Hightstown, NJ
Duration   : 6 Months Contract

Key Responsibilities:
Responsible for system engineering including network assessment,
integration, testing, and implementation
Perform product evaluations and engineering studies and make
recommendations
Act as third level support  to 3rd party help desk and level one and two
operations staff
Utilize network management tools to monitor and assess health of voice
infrastructure and gather data for planning purposes
Liaise with 3rd parties, internal teams, and internal customers to ensure
effective day-to-day delivery of voice services.
Research new products and potential solutions
Coordinate with vendors, business units, and 3rd parties
Communicate on major service outages
Monitor and report on 3rd party service delivery metrics and overall
performance.
Manage issues, incidents, or problems that range in complexity and
ambiguity
Continually seek improvements that will enhance service reliability.
Assess and report delivery of projects to key stakeholders.
Qualifications:
Bachelor's Degree in a relevant field of work or equivalent work
experience.
Possesses 10 plus years of relevant professional work experience designing,
implementing, and troubleshooting TDM based and IP based telephony
environments
Extensive experience with Avaya telephony solutions
Ability to manage critical situations and technology incidents.
Strong people skills
*********************************************************************************************************************************************************************
Regards,
Roy Smith | IT Recruiter
ITBrainiac Inc,
Princeton Forrestal  Village116  Village Blvd, Suite 200
Princeton, NJ 08540
Tel # (609) 310 - 5298
Email:  roy.sm...@itbtalent.com
Website: www.itbrainiac.com

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