Hi,
Hope doing great…!!!

I have an urgent requirement below, please go through it and if you find
yourself comfortable for the same then share your updated profile ASAP
at *dee...@sysmind.com
<dee...@sysmind.com>*
Also, please recommend someone if suitable for the same kind of position.

You can also call me *@ 609-897-9670*4004.*


*Role :* Incident IT management consultant with ITIL

*Location : **Greensboro, NC*

*JD :*

*Responsibilities*
·         Owns drives restoration and coordinates efforts for customer’s
Major Incidents across multiple support teams
·         Identifies own goals and determines how to achieve them; works
independently
·         Can detect underlying problems and patterns. Looks beyond the
obvious
·         Establish command and control structures for Major *Incident
Managemen*t that dynamically expand depending on the situation
·         Foster and evangelize web scale *IT best practices* for
Major *Incident
Management* including *detection, triaging, assessment, troubleshooting and
restoration*
·         Identify problems and implement solutions that address site and
infrastructure resiliency, availability and performance issues
·         Work with Level 3 and Level 4 support organizations in
understanding their technologies and facilitating knowledge transfer to
lower level support teams
·         Mentors others as necessary

*Requirements*

·         6+ years’ experience supporting large-scale web applications and
infrastructure as a technical Incident Manager, Operations Manager or Site
Reliability Engineer.

·         Strong analytical and problem solving skills

·         Ability to skillfully navigate tough situations both internally
and externally

·         Solid understanding of Microsoft and Linux based operating
systems

·         Understanding of database technologies including RDBMS (MS SQL)
and NoSQL

·         Knowledge of core ecommerce technologies including cloud, web
services and multi-tier architectures

·         Proficient in network fundamentals, including TCP/IP and load
balancing

·         Scripting capabilities in either Powershell, Perl or similar

·         This position requires regular on-call and weekend rotations





*Deepak Kumar* | SYSMIND, LLC
Sr. Technical Recruiter

[image:
https://newoldstamp.com/editor/profilePictures/profile-b15c8fc3ea4630e2ca604f11e3e951c7-41898.png]



Phone: 609-897-9670 x 4004

Email: *dee...@sysmind.com <dee...@sysmind.com>*

Website: sysmind.com

Address: 38 Washington Road, Princeton Junction, NJ 08550

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