*Senior Voice Operations Engineer*
*Philadelphia, PA*
*Skill-*
- 3 to 5 years of experience with Oracle Session Border Controllers
(Net-Net product line) including, but not limited to:
- LRT
- Header manipulation
- Call recording (session replication and/or SIPREC)
- SIP interfaces, realms, sessions agents and local policies.
- 3 to 5 years of experience in design, provisioning, and
troubleshooting Cisco Unified Communications systems.
- 3 to 5 years of experience with SIP and SIP supporting protocols (UDP,
TCP, RTP, SDP)
- Experience with configuration and support of Cisco Unified
Communications Manager and Cisco Unity Connection a plus.
- Experience with packet capture and analysis tools such as Wireshark,
Prognosis, Spectrum and Oracle EOM
- Well versed in crisis management and root cause analysis techniques.
- Experience working in a team-oriented, collaborative environment.
- Proven analytical and problem-solving abilities.
- Strong interpersonal, written, and oral communication skills.
- Able to conduct research into networking issues and products as
required.
- Ability to prioritize and execute tasks in a high-pressure environment
and make sound decisions in emergency situations.
- Ability to present ideas in a user-friendly language.
- Highly self-motivated and directed.
- Keen attention to detail.
- Strong customer service orientation.
*Regards,*
*Atul Sharma*
*IT -recruiter*
a...@idctechnologies.com <ashw...@idctechnologies.com>
*Direct: **408.418.5778* *EXT 3043*
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