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*Help Desk Technician* *Duration: 6 + Months* *Sunnyvale , CA* *Job Duties:* -Provide quality support to end-users including complex support for hardware (laptop, desktop, mobile devices), software, and applications including connectivity to network -Travel to various local locations to remedy issues not solved by phone/email -Recognize common patterns in cases to uncover related and new problems -Assist or coordinate implementation of OS updates, software upgrades or installs, security patches, clean/remove malware -Support audio/visual equipment as needed for conference or meeting setups -Assist with refresh of hardware and software when employees have office moves -Learn new and/or infrequently used technologies and train team members on the functions and support of these technologies -Previous related experience assisting end users in a help desk or desktop support environment -Experience installing and troubleshooting patches, hardware, software, network, and printing issues on multiple types of devices -Experience with Mac OS, Windows, MS Office suite, remote tools -Excellent interpersonal and relationship-building skills -Excellent organizational skills with emphasis on detail and follow up *Thanks & Regards.* *Nagarjuna* *Tekskills Inc.* *200, MetroplexDrive, Suite 414, Edison, NJ – 08817 |* *CMMI Level 3 / ISO 9001: 2008/ WMBE Certified Company * *Phone: 732-354-4300 |Fax:** 888-543-5125 **| Email: **[email protected] <[email protected]>* *Gmail: **[email protected] <[email protected]>* *www.tekskillsinc.com* <http://www.tekskillsinc.com/> -- You received this message because you are subscribed to the Google Groups "SAP or Oracle Financials" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/sap-or-oracle-financials. For more options, visit https://groups.google.com/d/optout.
