*Need Visa and DL copy for H1B/opt. *




Hi,



Hope you are doing great!!


Please find the requirement below , If you find yourself comfortable with
the requirement please reply back with your updated resume with details to
this email id abha...@idctechnologies.com and I will get back as soon as
possible.





*Job Title:  SAS Functional Support*

*Location: Northbrook, IL*



*Contract Duration: 12+ months *



*Interview Mode: Telephonic *



*Job Description*

*Relevant Experience  & Experience Required*
*(in Yrs)*

Bachelor’s degree and minimum 5 years’ experience in the pharmaceutical
industry

· At least 3 years of SAS environment experience, including;

1. the SAS associated clinical processes such as clinical programming, TLF
generation, external data extract, etc

2. The SAS platform and its modules; Enterprise Guide, Management Console,
PC SAS, etc

3. Other associated SAS software such as Nquery, FACTS and EAST

4. Best practice SAS Support processes.

· Works independently and demonstrates good people/team skills

· Basic knowledge of clinical information systems and clinical operations
business processes

· Solid interpersonal skills

· Solid written and verbal communication skills, administrative and basic
computer skills

*Key words to search in resume*

SAS, Unix, Clinical SAS

Technical/Functional Skills*   -MUST HAVE SKILLS*

·        Perform job duties under the direct supervision of the Senior
Systems Manager or the Global Head of Systems Management

·        Provide first and second line system support for global internal
and external business users
o        Creation of user profiles and account management
o        Resolution of reported issues through appropriate incident/ticket
triage and tracking
o        Develop and maintain systems support processes
o        Ensure timely hand offs and resolution of incident/tickets by
other involved functions (technical support, IGD, TATA)
o        Identify business process and end user training improvements
o        Track first line support performance metrics
·        Content expert for assigned systems and partner with other SME’s
in the development of system training material
·        May deliver end user training and train the trainer sessions
·        Participate in/ Faciliatate Support team meetings, including
prepare timelines, meeting agendas and minutes for assigned systems in
partnership with the GDO colleagues, other Astellas functions and technical
support functions such as IGD, QA, IBM, etc

*Roles & Responsibilities*

· Dedication to customer service, and experience delivering on customer
needs

·        Solid communicate skills both verbally and in writing
·        Has knowledge of basic theories, principles and techniques of
project management
·        Knowledge of ICH and GCP a plus
·        Proficient computer skills across multiple applications

*Please fill below form for fast submission*

JOB TITLE



FULL NAME



EMAIL ID



CURRENT LOCATION



WORK/VISA STATUS ( WITH VALIDITY,IF APPLIED )



PRIMARY CONTACT NUMBER



WILLING TO RELOCATE



BEST TIME TO CALL



AVAILABILITY



SALARY/RATE EXPECTATION (W2/1099/C2C)



TOTAL IT EXPERIENCE



YEAR OF GRADUATION (Bachelors)

With Completion year/percentage/ University name



Skype



Gender



SSN last 4 digits

DATE OF BIRTH (MM/DD/YYYY)

Passport Number





Thanks & Regards

Abhay Tiwari

IDC Technologies Inc.

1851 McCarthy Boulevard, Suite 116, Milpitas, CA, USA, 95035

Phone: 408-418-5778 Ext 3061 |Email: abha...@idctechnologies.com

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