*Role – **Genesys resource*
*Location – Sunnyvale / CA*
Working experience on Genesys Framework - Configuration, Management,
Good exposure on SIP concepts [Outbound] and softphone [custom]
Hands-on troubleshooting of SIP calls and provide technical solutions
Trouble shooting, root-cause analysis of Genesys SIP production critical
issues and work closely with product vendors to resolve
Unix/Linux OS and Unix Shell Scripting
Tools - Eclipse, Toad for Oracle DB, Netscout, Splunk
Genesys eServices Knowledge
Exposure to migration projects and disaster recovery setup of Genesys
Working with multiple teams for production infrastructure and application
setup related issues
Good understanding of Oracle database concepts and SQL queries
Java/J2EE - Core Java, any MVC framework, Weblogic, Apache Tomcat, Jetty
Logging Framework - Genesys and any unix/Java-based logging/archiving
Nityo Infotech Corp.
666 Plainsboro Road,
Plainsboro, NJ 08536
Desk : 609-853-0818 EXT-2104
Fax : 609 799 5746
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