*Position:  Service Now Technical lead Location: Cleveland, OH*

*Duration: 12 Months*

* EXPERIENCE MUST :: 9+ YEARS*



*Skills:*

•        Develop ServiceNow software solutions using JavaScript, Jelly, one
or more Web Services, MYSQL, XML, HTML and CSS

•        Solution and provide requested enhancements to existing ServiceNow
applications

•        Develop and deliver customized portal web pages in ServiceNow
using Bootstrap and AngularJS JavaScript frameworks

•        Work with functional and admin teams to deliver automated workflow
solutions in ServiceNow

•        Advanced scripting of business rules, UI Policies, Client Scripts,
ACLs, Workflow Activities, etc.

•        3rd party software integrations with ServiceNow

•        Facilitate and support the rollout of new application and
enhancements in ServiceNow

•        Configure ServiceNow Discovery and Orchestration.

•        Advise functional and admin teams on design, development and
overall ServiceNow best practices.

•        Responsible for administrating ServiceNow Application

•        Core configuration administration– navigation, search, UI, manage
lists and forms, create/modify business rules and client scripts, activate
plugins

•        Core application administration – build business rules for events
and notifications, perform upgrades, manage application security

•        Service administration– create and manage reports, configure
Service Level Agreements (SLA) within the tool, create customization and
branding for the website.

•        User administration – user access, roles, groups, profiles

•        Data management – manage data with tables and CMDB, manage data
with import sets and update sets

•        Administration of Knowledge Base and Service Catalog. Build and
test workflows for Service Catalog

•        Responsible for develop and enhance the ServiceNow instances that
are dedicated to Nissan

•        Develop web services using java scripts for API’s with other
applications

•        Develop new features within Nissan instances using XML, workflow,
and other related technology and tools





*Thanks & Regards*



*Ajeet Dwivedi*

(IT Recruiter)

Phone: 609-853-0818 X 2174

Fax: 609 799 5746

Email: ajeet.dwiv...@nityo.com

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