HI .,


Hope you are doing great !!!
Please check with the below position and please let me know with your
interest.

Position: SAP CRM
Location: SANTA CLAR, CA

Duration: 6+ months

Client: Tech Mahindra

Job Description & Skillset:
Required   Qualifications, Experience and Skills:
-  At least 6 to 8 years of SAP CRM Service consulting experience
-  Team member for at least ONE full life cycle SAP PM/CS or SD and ONE CRM
Service Implementation
-  Support Lead for SAP CRM Service. Address and resolve help desk tickets
in a timely and efficient manner, providing hands on user support as needed
-  Heavy hands on experience with various CRM application areas such as:
Installed Base, Service Contract/Service order Management/Warranty
Management/Case management/Interaction Center & RPA /Field Application
(Mobile)/ Analytics
-  Knowledge of ASAP methodology/SOLMAN & Exposure/knowledge to SAP's Best
Practices
-  Interpersonal skills: strong presentation/ communication / facilitation/
leadership skills (oral and written)
-  Ability to work independently, guide clients, understand business
processes and work cohesively with project / support team members.
-  Design, implement and configure minor to major functionalities in SAP
CRM Service
-  Willingness to work both in production support and change requests /
implementations as needed
-  CRM Middleware knowledge /exposure is added plus.
-  Work with CRM, Supply Chain and Finance data owners to fix data issues
or to re assign responsibilities

Expertise:
-  Hands on experience on latest releases: CRM 7.0
-  Extensive previous CRM Service configuration experience
-  Previous implementation experience with semi conductor industries is a
BIG PLUS
-  Prior Big 5 consulting experience
-  Certifications in SAP CRM Service



*victorvic...@grmi.net <vic...@grmi.net>victor.grm...@gmail.com
<victor.grm...@gmail.com>*

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