Hello, Do let me know if you would like to move forward with the below position.Kindly share your most recent resume along with your contact details.
Service Coordinator for the Debt Manager application ONLY LOCALS OR NEARBY FOR F2F USC or GC – at minimum EAD/GC – no h1 b visa or EAD/OPT will be considered for this role Candidate must be willing to accept FTE after 6 months contract This is a 6 month contract to hire role in Hartford, CT Interview process: Phone and in person interview required ............................................... What Project/Projects will the candidate be working on while on assignment? This is for a Service Coordinator to support the day-to-day operations of the Debt Manager application, reporting to the Service Manager. Debt Manager is a vendor product used by the PRS team as a debt collection workflow to recover provider overpayments. This is an Optum commercial product, and we are looking to expand our customer revenue out to external companies. They will provide OM and improvement support to a vendor-based commercial product. They will also help with code remediation fixes for .Net and Java applications that were flagged with web vulnerabilities during static code scans. ............................................... Is this person a sole contributor or part of a team? If so, please describe the team? The Debt Manager team will consist of this SC onshore, and an offshore full-time resource. The offshore team lead and onshore Service Manager also have experience with the software product. ............................................... What are the top 5-10 responsibilities for this position? (Please be detailed as to what the candidate is expected to do or complete on a daily basis) 1) Be the primary point of contact for our business, OM, and vendor teams 2) Be responsible for daily operations (incl. availability, monitoring, batch, quality, incidents, etc) 3) Manage production incidents, requests, problem fixes, and application changes 4) Identify trends and improvements for performance, process, security, proactive fixes, etc 5) Manage updates related to PLMs, vendor fixes, and software upgrades 6) Manage metrics for availability, incident volume, and infrastructure costs 7) Perform code fixes of web vulnerabilities for additional applications ............................................... What software tools/skills are needed to perform these daily responsibilities? What skills/attributes are a must have? o distributed platform experience (Unix, Wintel, etc) o Microsoft Office (Excel, Word, Visio) o experience working on middleware where application is hosted o web app coding experience (.Net, Java, JBoss, Apache) o Incident/Problem management, and Change control (ADR, ServiceNow) o Database experience beyond queries o Prior Experience working in Production Support environment. ............................................... What skills/attributes are nice to have? o experience with source-build-deploy (Subversion, CodeHub, AnthillPro, Jenkins, Excel Deploy) o distributed batch (TWSd, DOS .bat) o database (SQL Server, SSRS, Oracle) o vendor software, web certificates o ITIL Certification o web security (Fortify scanning, WebInspect, encryption keys) o Knowledge of RESTFUL Web Services OR any other Web Service Regards, Jenny Smith | Sr.Recruiter jenny.sm...@itbtalent.com | #609-935-3773(Ext.101) G-Talk: jennysmith...@gmail.com ITBrainiac Inc. | www.itbrainiac.com 116 Village Blvd, Suite 200 - Princeton, NJ 08540 **************************************************************************************************************************** Notice: This email contains confidential or proprietary information which may be legally privileged. It is intended only for the named recipient (s). If an addressing or transmission error has misdirected the email, please notify the author by replying to this message by "REMOVE". If you are not the named recipient, you are not authorized to use, disclose, distribute, copy, print or reply on this email, and should immediately delete it from your computer system domain if required -- You received this message because you are subscribed to the Google Groups "SAP or Oracle Financials" group. To unsubscribe from this group and stop receiving emails from it, send an email to sap-or-oracle-financials+unsubscr...@googlegroups.com. To post to this group, send email to sap-or-oracle-financials@googlegroups.com. Visit this group at https://groups.google.com/group/sap-or-oracle-financials. For more options, visit https://groups.google.com/d/optout.
