!! Urgent Need - *Business Analyst - Need Local Candidates* only !!

Position: Business Analyst
Location: Denver, CO
Duration: 6+ Months


*Need Local Candidates only *


*Skills and Experience Required:*

   - ITIL v3 Foundation certified
   - Experience defining, documenting and implementing ITSM processes
   (mandatory)
   - Strong interpersonal, verbal and written communication skills
   (mandatory)
   - Solid capabilities managing to working plans and meeting deadlines
   (mandatory)
   - Experience working in a diverse large global organization, achieving
   results in lieu of location, time zone, or team (preferred)
   - Experience in technology organizations using the ITIL framework for
   Service Strategy, Design, Transition, and Operational processes (preferred)
   - Solid understanding of support requirements and complexities for
   external customer facing applications with the ability to understand and
   accommodate requirements for internal support requirements through use of
   the same processes (preferred)
   - To perform technical business and IT service delivery activities in
   support of internal and external facing Service Management Office
   capabilities as outlined by the Operational Excellence Program.
   - Partner with business and technical process owners or subject matter
   experts to develop and implement new ITSM processes including gathering
   requirements, creating process documentation, helping to develop
   communications, and enabling processes through associated tools (where
   appropriate).






Regards,
Chris Roe - Resource Development Manager
Desk No : 415-251-3968 | Email : *ch...@itbtalent.com <ch...@itbtalent.com>*

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