Hi Partners,
Our client has a need for a *Support Analyst *With the following
experience and skills:
Please mail resume, availability, rate and contact details of qualified
candidates to jagadee...@softtrans.net
*Title: *Support Analyst
*Location: *Tampa FL
*Client: *Banking
*Duration: *6m+ (Extendable).
*Description:*
Seeking an Application Support Analyst who will oversee all P2P technology
initiated changes and request for access to controlled environments assuring
accuracy, timeliness, and adherence to audit/compliance procedures. The
role is responsible for in-list coordination, communications for both
approvals as well as informing all appropriate parties of all migrations,
and is the liaison for technical teams prior to all migrations to assure
proper processing. Responsible for final approval for all migrations to all
controlled environments. This analyst, in conjunction with a partner
analyst, coordinates release activities and support for Minor and Major P2P
implementations as well as BAU updates.
This position is additionally responsible for a share of daily, weekly and
monthly support metrics related to migration activities.
Other responsibilities include backup support for the P2P Change
Coordination Lead for such activities as coordinating and chairing the
weekly GCCB and providing SME support of the P2P Migration Approval
processes and P2P Migration tools utilized. The Application Support Analyst
must possess high level of communication skills as they will be expected to
interact with both business and technical resources.
*Responsibilities:*
- Assure accurate and current in-list requested changes to UAT/PROD
controlled environments.
- Primary for final migration approval by means of PPM (by email for
- Manual migrations on an exception basis). This includes assurance audit
procedures are adhered to as well as performing the package move to the
controlled environments.
- Facilitate P2P escalation scenarios as required. This task is
- Provided 24x7x365 on a rotational basis for after hour, weekend and
holiday support as well.
- Key participant in migration workflow changes as required.
- Key participant in change ticket process changes as required.
- Responsible for providing metric reporting related to migrations,
releases, etc.
- Backup Support for the P2P Change Coordination Lead.
- Participate in audit related activities as requested.
- Responsible for creating, reviewing and maintaining related
documentation.
- Provide backup coverage in Manager’s absence.
- Special Projects as required.
- Participate in technology discussions and decisions
- Adherence to security and compliance standards
*Qualifications:*
- 5+ years industry experience
- Ability to multitask between different projects
- Software Development Life Cycle experience for enterprise software
- Must be able to work independently as well as in a team environment
- Strong problem solving and analytical capabilities
- Demonstrated ability to work effectively in a fast-paced,
deadline-driving environment
- BS or equivalent degree in Computer Science or equivalent field
- Excellent verbal and written communication skills
------------------------------
Thanks & Regards,
*Jagadeesh Punna*
*Software Transformations Inc.*
16901 N. Dallas Pkwy, Ste 103
Addison, Texas 75001.
Ph(W): 214-613-8499 | Ph(F): 972-421-1673
jagadee...@softtrans.net <team1j...@softtrans.net> | www.softtrans.net
--
You received this message because you are subscribed to the Google Groups "SAP
or Oracle Financials" group.
To post to this group, send email to sap-or-oracle-financials@googlegroups.com.
To unsubscribe from this group, send email to
sap-or-oracle-financials+unsubscr...@googlegroups.com.
For more options, visit this group at
http://groups.google.com/group/sap-or-oracle-financials?hl=en.
