*Sr Remedy Developer* *Location: LasVegas, NV*
*Duration: 6+ Months* *Rate: DOE* *Key skills: ADDM (or understanding of ADDM), CMDB, Asset Management and Knowledge Management. *** * *** *Job Description: Responsibilities:* *Serve as senior Remedy consultant with in-depth knowledge of BMC Remedy AR System (minimum v7.5) *Maintain the existing business process and implement new business processes using Remedy ARS and other components *Conduct site assessments and prepare complex design proposals; develop and execute upgrade implementation plans *Maintain communications with customers, end users, suppliers, vendors as appropriate in order to ensure appropriate designs. Research and gather information for complex customer requirements *Integrate the business processes implemented in the Remedy ARS System with other systems *Apply specialization to conceptualize, design, construct, test and implement portions of business and technical information technology solutions through application of appropriate software development life cycle methodology (SDLC) *Use appropriate tools to analyze, identify and resolve business and or technical problems when designing information technology solutions. Recommend new tools or procedures as appropriate *Act as a key technical resource in the Remedy 7.5 upgrade project. *Develops Remedy ITSM Suite and Custom Application solutions in new 7.5 environments. *Architect solutions in BMC Remedy Action Request System (ARS) up to 7.x as well as ITSM suite, CMDB, SRM, Mid-Tier and related tools. *As needed during the 7.5 upgrade project: analyze, design and develop new requirements, customizes new ITSM applications, upgrading ITSM App from earlier version to 7.x and developing complex applications using ARS development environment *Develop Crystal Reports and deploy in Crystal Enterprise Server in support of the 7.5 upgrade project *Integrate various external integration tools with ARS Including but not limited to HP Open View, LDAP, Business Objects and Mobile Device Platforms in support of the 7.5 upgrade projects. *Develops workflows, customizes, implements and maintains applications on ARS and remedy platform independently *Customizes ITSM 7.x application suite, develops independent applications on the AR System. Integrates with Application systems and troubleshooting Tier 3 level escalations *Certification: *Remedy ITSM/ITIL certification is a plus* *Job Requirements:* *In-depth experience on the Remedy AR System engine and ITSM suite: Remedy. Helpdesk, Remedy Change Management, Remedy Asset, Remedy Knowledge Management and CMDB. *ARS System: Notification, Web Services, DSO, Work Flow Objects (Creation of Active Links, Filters, Escalations, Forms and Form objects, Vendor Form, View Form, DB links * Also ability to decide which is the best type of workflow for given situation e.g. you may use AL and Filter both for an action but which one will you use and why), Installation and Configuration, Understanding of Performance Tuning (Next Request ID block size, List thread & Fast Thread and so on), Server Group, Load Balancer *Remedy Application Enhancements: Ability to modify Action Request System based workflow objects. *Third Party Integration: AD integration, AIE integration or any other tools, event monitoring. *Atrium CMDB: Class creation; attribute manipulation, Reconciliation Jobs, Discovery Tools. Good Understanding of ITIL concepts (Certification preferred).Good interpersonal, excellent communication skills, excellent problem solving, analytical, technical, team building skills in a fast-paced, high-growth environment. *Remedy core development expertise in ARS 7.5 and ARS 7.6 platforms: - Re-engineering Remedy custom applications. - Experience with BMC ITSM (CMDB 2.x, Asset Management 7.x, Change Management 7.x, and Service Desk 7.x) suite of Applications setup, implementation and customization. - Atrium AIE and reconciliation Job setup configuration. - Experience in upgrading BMC ITSM Applications from lower versions to releases of higher version. - Experience in Knowledge Management integration technologies with Remedy *Best Regards,* *Allen Paul** *|* **ProSoft Technology Group, Inc. IM*:allen_prosoft *Emai:al...@prosoftcyberworld.com*|* Phone* 630.689.2960 x 142 |* Fax* 630.725.1900 |* Toll free* 800.727.9778 ** 2001 Butterfield Rd, Suite 305, Downers Grove, IL, 60515 | * * www.prosoftgroup.com This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to which they are addressed. If you have received this email in error please notify the system manager. Please note that any views or opinions presented in this email are solely those of the author and do not necessarily represent those of the company. Finally, the recipient should check this email and any attachments for the presence of viruses. ProSoft accepts no liability for any damage caused by any virus transmitted by this email. ------------------------------ -- You received this message because you are subscribed to the Google Groups "SAP or Oracle Financials" group. To post to this group, send email to sap-or-oracle-financials@googlegroups.com. 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