Dear Associate,
We have the following requirement currently open. Please review the
requirement and send me the best matching resume.
Please make sure that the Consultant's skills and experience match the
requirement before submitting the resume.
Please reply at dennis.h...@panzersolutions.com

Title              :     Sr. Siebel Analyst
Location        :    Fort Lauderdale,FL
Duration        :    3 month contract, extensions

*Must Haves*:
Functional knowledge of Siebel CRM applications (version 8.1 required with
specialty in task based UI)
5+ yrs with Siebel BA experience
Avaya CTI experience preferred
Working knowledge of business requirements and system requirements
methodology
Strong analytical and problem definition and solving abilities
Strong written and verbal communication skills
Working knowledge of MS Office applications and other productivity tools
Working knowledge of application architecture and networks
Basic knowledge of Microsoft desktop and server operating systems
Working understanding of applications and networks
Must be responsive and deadline-oriented with a sense of urgency
Ability to prioritize own tasks and escalate issues with timely task
completion when appropriate.

*Job Details: *
Focuses on demonstrating knowledge of established concepts in reviewing,
analyzing, and evaluating functional processes in a Siebel CRM 8.1.1 Call
Center environment. Understands the concepts, tools, and techniques for the
Siebel system and CTI development.  Analyses and designs the Siebel to
support the business with a focus on Siebel CRM task based user interface,
BI Publisher, CRM Desktop and other new features design.

Tracks and analyzes business practice trends. Collaborates with the Lead
Analyst & Requirements Manager to help translate business practice
requirements and satisfy them using the Siebel CRM system/Avaya CTI modules
and features.  Identifies and solves problems and seeks help from more
experienced peers or other available sources, when necessary.
__________________________________________________________________
Thanks
Dennis.Hall | Technical Recruiter
Panzer Solutions LLC
dennis.h...@panzersolutions.com
Direct: 203-813-2052

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