Hello ,

   I'm Ramesh, from Systel Inc. We've an urgent requirement with one of our
client for " *Project Manager (IT Call center Infrastructure)*position
in  *Sunnyvale,
CA*. Please find below the job description for the same and revert back to
me with your Consultant  updated profile and below mentioned required
details at the earliest.

 Send resumes to rame...@systelinc.com


*Position: Project Manager (IT Call center Infrastructure)*

*Location: Sunnyvale, CA*

*Duration: 12 Months*



*Job Description:*
•       Coordinate functional groups’ responsibilities and deliverables
with respect to process and system initiatives.

•       Define and gain approval for business requirements, process
modeling deliverables, project plans and charters.

•       Determine project cost and project timing based on scope and
complexity of the project.

•       Track, develop and create release calendar for project
implementation.

•       Track each project schedule and create a project plan with input
from the cross-functional team.

•       Schedule, attend and record meetings
notes.

•       Update website with all information related to the project
status.

•       Develop and create corporate communications plans to affected
customers and stakeholders.

•       Manage projects in compliance with the NetApp Project Development
Lifecycle and associated deliverables to ensure the integrity and quality
of project artifacts.

•       Work with developers to translate requirements into technical
specifications.




*Experience and
Skills:
*

·         Skills that are "Must
Haves":



·         Call center infrastructure
experience


·         PMO
experience


·         Change Management
experience


·         agile + water fall
methodologies


·         Infrastructure PM
experience


·         Strong oral and written communication
skills.

·         Ability to work collaboratively within a team environment to meet
aggressive goals and pre-defined pre-defined measurement criteria.

·         Ability to conduct user workshops, define requirements, estimate,
assess and plan projects, write use and business cases, and design workflow
processes.

·         Strong understanding of the Software Development Lifecycle, It
Service operations, business process realignment and the financial and
political elements of an IT organization.

·         Experience in business process re-engineering
methods.

·         Strong aptitude for learning new technologies and utilizing
project management applications.

·         Strong user of Microsoft Project and
Visio.


·         Creative approach to problem solving.






* *

*Ramesh Reddy Mula***

Resourcing Specialist



E: rame...@systelinc.com <aj...@systelinc.com>

T: 888 8SYSTEL Ext:249| D:678-250-9860/678-250-9868

[image: cid:image003.png@01CE3D64.41771430] <http://www.systelinc.com/>

Certified (MBE) Minority Business Enterprise

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