A new Job, ID: 91723 <http://www.ejobsville.com/display-job/91723> was added at eJobsVille.com - For the Best Tech Jobs in Town<http://www.ejobsville.com>
Title: .Net Technical Support Engineer posted on 2014-01-06 11:46:35 Job Description:*Duties and Responsibilities include, but are not limited to:* - Responsible for providing technical support coverage during hours assigned - Develop corrections/enhancements to the Client’s Field Service Management product lines - Provide deliverables of high quality to clients which include reliability, completeness, accuracy along with full satisfaction of the targeted business needs - Provide updates on all in Client’s Field Service Management Client Database - Verify customer issues in the Client’s Field Service Management product lines - Provide a knowledge base to internal and external customers on Client’s Field Service Management product lines - Provide accurate problem descriptions, with all necessary support documentation for inter-department triage of client issues - Escalate issues as needed to Application Support Manager - Work as a team to meet contractual support requirements - Have good cross department communication and relationships - Provide resolution of support issues by having a strong understanding of the Client’s Field Service Management Application Suite - Assist in the retention of support contracts by offering superior customer support experience - Assist in the education of clients on the Client’s Field Service Management application suite and development tools - Other duties as assigned Job Requirements: *Skills Required:* - Attention to detail and strong problem solving skills - Experience developing and supporting mobile applications in a handheld and tablet environment - Strong understanding of XML, ASP.net, Microsoft.net 4.0 framework, and C# - Experience in Android development using Eclipse, Java and JSON - SQL skills, preferably both Oracle and SQL Server - Experience in integrations between systems (BizTalk, SeeBeyond, etc) - Ability to comprehend written and verbal communications and the ability to translate concepts into “layman” terms for technical concepts - Communicate effectively with both internal and external customers - Present a professional image to the customer - Manage time and set priorities for tasks - Understand the functionality of Client’s Field Service Management software applications, in context of client usage - Demonstrate a professional attitude - Contribute to a positive work environment - Practice effective self-management *Education and/or Experience:* - BBA in MIS or BS in Computer Science with software development emphasis or equivalent work experience. - Two years of experience required with .net technologies - Experience in Field Service, Logistics and/or Repair Center a plus. *Please complete the following skills-matrix and send back with your updated resume* Full Name: Degree Major: Total experience as a Technical Support Engineer: Total experience with ASP.NET: Total experience with C#: Total experience with Eclipse, Java or JSON: Do you have experience with SQL Server or Oracle? Do you have experience in Field Service, Logistics and/or Repair Center? Current Salary: Expected Salary: Day Phone #: Evening Phone #: Cell Phone #: Availability: Current City/State: Work Status (US Citizen / Green Card /H1B/ others): Have you applied recently for this requirement earlier through anyone else? Y/N: Are you ready to relocate on your own expenses (Yes/No)? Why are you leaving your current employer? Why are you interested in this job? Click here to view full job description and apply<http://www.ejobsville.com/display-job/91723> (Guest users can also apply) ------------------------------ Best regards, eJobsVille.com - For The Best Tech Jobs In Town -- You received this message because you are subscribed to the Google Groups "SAP or Oracle Financials" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/sap-or-oracle-financials. For more options, visit https://groups.google.com/groups/opt_out.
