Dear Professionals.. Please go through the below requirement and let me know if you are comfortable with the below requirement or not, if yes then please send me your updated profile with the complete contact details ASAP
*Job Title: SAP Functional CRMLocation: Columbus,OHDuration: 6+ Months Contract* Responsibilities: Identify system, data, and process dependencies for upstream and downstream application data flow. Create functional specs for business logic, screens, and feature functionality that are clear and complete. Specs will be used for development, testing, and training. Clearly and concisely communicate business requirements to developers; interact with IT Development team to clarify and resolve any issues. Support testing phases to ensure that business requirements are being addressed in the test plans. Define data elements requirements and reporting / analytics Facilitate the communication and rollout of new feature functionality to the field, customer service representatives, and management teams POSITION REQUIREMENTS: Education or Equivalent: Bachelor of Science (BS) in Computer Science, Industrial Engineering, or related field; or equivalent work experience Qualifications / Skills Requirements: Minimum of 5-7 years experience analyzing business processes, team project participation, and providing advanced level of systems support and analysis. Experience in building use cases, creating requirements documentation, functional specs, business flows, etc. Experience in working with multiple sub-teams across processes and with the business to design, build, test and roll out new processes and technologies Minimum 3 years of hands-on experience configuring SAP CRM. Prior experience with R/3 or ECC would be a plus. Hands on configuration skills in SAP CRM 7.0 and interaction center/customer service functionality with at least one full lifecycle implementation experience. Experience in configuring and deploying IC Webclient/WebUI and relevant transactions. Ability to perform business process modeling and create prototypes. Ability to integrate with other Transactional/Service Components (Processing Orders, Complaints Management, Returns Management) on ECC and or legacy system if required Basic understanding of ABAP coding/enhancement techniques. Familiarity with object-oriented ABAP programming techniques and the BSP framework. Preferred: Experience of integration with SAP Enterprise Portal (EP) and Business Intelligence (BI). Preferred: Understanding of Telephony Integration, Call Scripting, Knowledge/Content Management and SAP CRM 7.0 Analytics. BDOC, iDoc and middleware experience a plus Required Skills: Business Analysis -Requirements Elicitation -SAP CRM -Business Process Focus. Thank you for your time and look forward to work with you. Warm Regards, Steven Smith steven.sm...@panzersolutions.com 203-652-1444 Ext: 143 -- You received this message because you are subscribed to the Google Groups "SAP or Oracle Financials" group. To unsubscribe from this group and stop receiving emails from it, send an email to sap-or-oracle-financials+unsubscr...@googlegroups.com. To post to this group, send email to sap-or-oracle-financials@googlegroups.com. Visit this group at http://groups.google.com/group/sap-or-oracle-financials. For more options, visit https://groups.google.com/groups/opt_out.
