A new Job, ID: 220916 <http://ejobsville.com/display-job/220916> was added
at eJobsVille.com - For the Best Tech Jobs in Town <http://ejobsville.com/>

Title:  Need Engagement Manager/ Customer relation Manager with pharma exp
posted on 2014-08-07 14:38:15

Job Description:*Title of the Job*Engagement Manager*Location*Raritan, NJ*Start
Date* By end of August*Duration* 1 year*Skills Required*·         Total
experience – 10+ Years
·         Should have played similar role with minimum experience of around
3-4 years in the given role preferably in the Pharma industry
·         Should have experience in the compliance related aspects of
Phrama industry.
·         Excellent Communications skills
·         Should be expert in building customer relationship and customer
management.
·         Should have hands on experience delivering large Testing
engagements.
·         Should be able to participate in Business development activities
·         Manage the escalation and create plan to address issues
·         Should be able to proficient in managing onsite offshore model
 *Detailed JD / Responsibility *

   - Manage the customer relationship
   - Manage the delivery related escalations
   - Drive business growth in the account.
   - Ensure Customer satisfaction from overall engagement point of view
   - Should be able to provide required thought leadership
   - Travel to client sites expected, trade shows and sales prospects as
   needed
   - Effectively write, deliver and negotiate Statements of Work and Change
   Orders based on project requirements.
   - Validate scope, conducting project kickoff and hold discussions with
   stakeholders.








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