Hi Partners,
Please find the requirement details as follows and send us matching resume along with the contact information, availability and rate asap. Position: Oracle WebCenter Suite (formerly called BEA AquaLogic User Interaction, ALUI, and the Plumtree Portal) Location: Alpharetta, Georgia Length: 6 months; possible CTH Start: ASAP Interview: phone Rate: Monthly/all inclusive Job Duties: * Provide technical and functional application support which is built on Oracle Webcenter (formerly Plumtree and BEA Aqualogic ) product suite. * Run routine maintenances procedures and health checks to insure the proper operation of the portal. * Advise on and resolve chronic issues. * Ability to understand custom code, trace errors and analyze system for design changes to ensure integrity, performance, accessibility, and recoverability of data. * Manage/coordinate resolution of complex production support issues through completion. * Work with other application support team members to troubleshoot issues and ensure operational readiness as it relates to integration with upstream and downstream systems. * Manage relationship/escalation to vendor BEA as it relates to issues with configuration of the applications. * Assist with proactive capacity planning for the Portal environment as usage and interdependencies grow. * Evaluate impact of patches to the application. * Define and implement monitoring requirements to identify issues before they are reported by end-users. * Maintain application support documentation. * Act as on-call after hours support on a rotating basis addressing critical and high-priority issues opened for other business critical applications. * Deploy and validate changes to production during non-peak business hours. * Train team members and provide guidance, as needed for shared on-call duties * Other IT Support related tasks as deemed appropriate by management. Qualifications: * 5-10 years of technical support for enterprise web applications * Senior Oracle Webcenter (formerly Plumtree and BEA Aqualogic )Production Support Engineer with 3-5 years experience to act as a lead and team trainer, as well as, expert trouble shooter. * Experience working in a UNIX, Linux, Windows, OS X, and Oracle 9i, 10G, Microsoft SQL server, .net, IIS technologies * Previous experience using an IT ticketing system for managing reported incidents. * Previous experience using a change management system. * Proven analytical and problem solving skills sufficient to assess complex problems and recommend and implement effective solutions. * Able to make decisions under conditions of uncertainty, sometimes with incomplete information, that produces effective end results. * Independently perform assignments with instruction limited to results expected. * Excellent written and verbal communication skills. * Must have capability of working in a team environment to accomplish tasks both individually and through working with others. * Ability to work in a fast-paced, high-pressure environment. Thanks & Regards [email protected] -- You received this message because you are subscribed to the Google Groups "SAP Resource Center" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/sap-resource-center?hl=en.
