Hi, I am working on urgent position, need urgent resumes. Please respond with updated resume along with the contact details.
Position: Customer Support Executive Location: Houston, TX Duration: 9 Months Skills: Good operational understanding of gas turbines Excellent oral and written communication skills to handle communication with customer Excellent analytical and problem solving skills to analyse, segregate and prioritise customer issues Desired Skills: Rapport building and call control skills Strong listening, communication and interpersonal skills Detail oriented Ability to work in global environment Experience: At least 2 years of experience with turbomachinery or rotating equipment 1 – 3 years customer service / call center experience Field service experience on turbines will be an advantage Education: B.E. in Mechanical / Electrical Responsibilities: Act as customer interface, discussing details of issues and data analysis Use Client’s knowledgebase and software systems to resolve customer issues possible at front line level and escalate the unresolved issues to the next level Making appropriate entries in the system Assisting customers professionally and efficiently and ensuring compliance with all legislative and Client's requirements Ensuring to meet customer support targets and KPIs Thanks & Regards, Andy John || SystemGuru, Inc || 2 Tower Center Boulevard, Suite 1202, East Brunswick NJ 08816 Direct : 732-325-3742 || Fax: 732 879 0326 Email: [email protected] || Web: www.SystemGuru.com -- You received this message because you are subscribed to the Google Groups "SAP Resource Center" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/sap-resource-center?hl=en. For more options, visit https://groups.google.com/groups/opt_out.
