*[email protected] <[email protected]>*
Contact No. 212-389-9503  Ext. 225

Hi,
Hope you are doing Great

*Position: Business Analyst*

*Location: Owing mills, MD*
* Owing mills*

*Type: Contract*



*Description:  *

This resource will drive client strategy for the service catalog (business,
technical & request fulfillment). They will also drive its definition and
population into a tool such as Excel in advance of the ITSM/ITIL tool
selection. Additionally this person will mentor the client associate(s)
that will ultimately fulfill these on-going responsibilities. Further this
resource will work with the PM to ensure sound representation of upcoming
efforts, impacts and risks.

*Job Description:*

BA 60% tech -40% func
ITSM must
ITIL
Service management/delivery

SOA
Service test /management/catalog


*REQUIRED TRAINING AND EDUCATION: *

Minimum 7 years’ experience in Information Technology industry

*Minimum 5 years’ experience creating and maintaining both Business and
Technical Service Catalogs Service, Offerings and Agreements (SOA)
Certification in ITIL V3 (Service Design Certificate also acceptable (ITIL
V3 Foundations Certification is a pre-requisite))*




*Thanks and Regards*


*MANSI RANA*


*Ph No : 212-389-9503  Ext. 225*

*Email i.d : [email protected] <[email protected]>*

*Website : www.damcosoft.com <http://www.damcosoft.com>*

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