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Job Title:  Tivoli Access and Identity Manager (TAM & TIM)
Location:   Newark, NJ
Contract Duration : Long Term
Positions: 2
 
Job Description: - SUPPORT

Technologies:
Tivoli Suite; TAM 6.0+, TIM 5.1+, TDI 7, TDS 6.2
Responsibilities: 
·         Interact with client

·         Lead support from onsite

Activities:
·         System Administration, Routine maintenance, Backup and 
Availability operations, Application and Infrastructure monitoring (based 
on automated tools existing with customer) for Dev, SIT, UAT & Production 
servers

·         Provide Application L2 & L3 Support, Help Resolve Production 
issues, Defect Management, Release co-ordination, Patches / updates 
deployment and Triaging issues for IAM platform(Tivoli Suite).

·         Respond to the email requests on best effort basis, however these 
requests have to be transformed to tickets for calculation of Service 
Levels and Creditsbetter tracking.

·         Participation in Disaster recovery testing, Recovering systems in 
case disaster is declared, Ensuring platform is in synch / DR Synch and 
moving systems back to production site.

·         Create knowledge base for ticket resolution, service 
optimization, audit support and quality reporting

 


Job Description: - Integration
Technologies:
Tivoli Suite; TAM 6.0+, TIM 5.1+, TDI 7, TDS 6.2
Responsibilities: 
·         Interact with client

·         Integration Activities

Activities:
·         Do integration the regular life cycle like requirement, design 
and implement

·         Understand integration points and architecture

·         Interact with other teams

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