*Job Title: **Business Process Lead (ITIL)* *Location: Atlanta, GA *
*Duration: 2 years * *Client's Industry: Manufacturing* *Interview: Phone + Skype* Job Description: *Business Process Lead (ITIL)* This role will be a combination of 3 primary functions: - Business Analyst (gather requirements, understand business units, goals, processes, uses methodologies & tools) - Application Consultant (mapping process models to an application, identify gaps, configure application, give developers guidance on customization, deep application experience) - Enhanced Modeling (modeling, including modeling process flows, configuration and adaptation of applications through changing of an application model) *MUST HAVE:* - Must come from a *Software development background* - 6-7 years as *Business Analyst* - Considered as an expert in IT Service Management (ITSM) - Certified at *expert (22 pts) or intermediate (17 pts) levels from ITIL* - Experience with *ITSM Tools* (Remedy, LiveTime, IssueTrak, ServiceNow,etc) - Creative, personable, professional, inquisitive, strategic, attention to detail, highly motivated to drive the results, independent worker - *Bachelor’s degree * *NICE TO HAVE:* - Exposure/experience in the operations side of a business - Strong ServiceNow experience Thanks & Regards, Vivek Jha | Account Manager Email: [email protected] | 4800 Patrick Henry Drive | Santa Clara | CA | 95054 Cell: 408-459-1656| Desk: (408) 874-8333 extn. 248 www.droisys.com *Seven-Time Inc. 5000 Honoree *2008, 2009, 2010, 2011, 2012, 2013, 2014 <http://www.inc.com/profile/droisys> -- You received this message because you are subscribed to the Google Groups "SAP Resource Center" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/sap-resource-center. For more options, visit https://groups.google.com/d/optout.
