*Mail me your updated resume on chandrashekhar.ku...@diverselynx.com <chandrashekhar.ku...@diverselynx.com>*
*Rate: $50/hr MAX* Hello, We are currently looking for “*Business Process Analyst-Telecom” *and your profile appears to be a good match. Please find the Job description below and contact me at your earliest possible convenience. *Role: Business Process Analyst-Telecom* *Duration: **6+ Months* *Location: Bellevue, WA* *Required:* *Mandatory Technical Skills* · Maintain support documentation for operational business processes · OSS and BSS knowledge · Provide Business support for BSS Operations · Receive business requirements and translate them into functional and system requirements · Define workflows for various processes involved in BSS · Conduct/attend workshops with Ericsson Stakeholders · Liaison for SLA, KPI, data integrity, process stability and enhancements · Create and maintain L4 & L4.5 business processes · Create and maintain operational run books · Liaison between the customer and Ericsson Managed Services · Provide business impact analysis to production issues · Escalation support, business direction, Trending Analysis, KPI and SLA reporting · First point of contact for new CRs and projects *Desirable Technical Skills* · eTOM & ITIL · MS Visio · Architecting tool · UML - Synamic & Static · TOGAF exposure · Shell Scripting, Knowledge in Concept wave and Ericssion suite of products · Agile working model *Mandatory Functional Skills * · Coaching · Leadership · Analytical Ability · Strategic Thinking · Customer Orientation · Business Acumen · Result-Orientation · Communication · Initiative / Proactiveness · Diversity Management Thanks and Regards, Chandrashekhar Kumar Technical Recruiter Diverse Lynx, LLC Phone: 732-452-1006 Extn 265 Fax: 732-452-0684 Email – chandrashekhar.ku...@diverselynx.com -- You received this message because you are subscribed to the Google Groups "SAP Resource Center" group. To unsubscribe from this group and stop receiving emails from it, send an email to sap-resource-center+unsubscr...@googlegroups.com. To post to this group, send email to sap-resource-center@googlegroups.com. Visit this group at https://groups.google.com/group/sap-resource-center. For more options, visit https://groups.google.com/d/optout.
