*Please send me your profile only - harshit.mit...@themesoft.com <harshit.mit...@themesoft.com>*
*Need genuine experience with good communication/confidence skills* Hi , I have an urgent requirement with one of my clients, details given below. If you find yourself suitable for the position, please send me your latest updated resume along with contact details. Please include your employer details as well. *Title: Technical Business Analyst* *Duration: Long Term* *Location: Dearborn, MI* *Job details: * · Experience soliciting and documenting business requirements · Experience with data analysis – in particular, using SQL to extract data from the database, query the database. Must be able to use SQL to query the database to track into issues and determine recommendation for how to resolve issues. · Experience with supporting existing product that has multiple touch points/vendors. Communication skills/language is absolutely critical – BA must be able to clearly communicate and understand verbal and written instructions. This is a very fast paced environment and we don’t have the luxury of time to explain things more than one time. *Job Summary:* Technical Business Analyst role will be responsible for production support of Consumer Connection. Triage of incidents, change request and support tasks and data & project analysis. *Essential Job Functions:* • Support all operational aspects of the ConsumerConnection product. • Investigate new/unknown/existing issues in ConsumerConnection. Clearly document all findings in the issue tracking system. • Utilize issue tracking system (JIRA) daily. • Provide feedback to the clients and technology managers. • Generate routine and ad-hoc reporting and analysis to assist in evaluating production performance and resolving issues • Review and analyze data and requirements and test plans/cases in support of existing and new initiatives. • Participate in UAT, help to identify and report bugs, user-interface problems, documentation, or other potential problems (from both the Technical Support and the Customer/End User perspective). • Provide support for and minor enhancements to reports utilized by the QC process. • Perform other duties as needed *Thanks & Regards* Harshit Mittal harshit.mit...@themesoft.com -- You received this message because you are subscribed to the Google Groups "SAP Resource Center" group. To unsubscribe from this group and stop receiving emails from it, send an email to sap-resource-center+unsubscr...@googlegroups.com. To post to this group, send email to sap-resource-center@googlegroups.com. Visit this group at https://groups.google.com/group/sap-resource-center. For more options, visit https://groups.google.com/d/optout.
