*Kindly let me know if you are comfortable on below position.*
*Position: Oracle Apps*
*Location: Marlboro, Massachusetts*
*Duration: 12-24 month contract*
You can submit US Citizens or Green Card or EAD or OPT
Must have *Oracle Payroll*, *Oracle PTO, Oracle Benefits*,
*Compensation and Benefits is very important for this role.*
- Provides level 2 support for all applications in assigned area.
Support includes: Root Cause Analysis; Fix Resolution; User Request
Processing; Post implementation support; Request Priority Setting;
Continuous Process Improvement; User Acceptance Testing; Communicates
deployments to the user community. Generally works on issues of a
moderately complex to highly complex nature and escalates more complex
problems to vendor or appropriate area. Partners with appropriate technical
experts and outside vendors (if necessary) to resolve issues in a timely,
cost effective manner based on SLAs and OLAs.
- Educates user community on the proper use of applications including:
Systems Administration; Systems Configuration; User Access Administration;
Accessing and Leveraging User Manuals; Enhancement requests.
- Oversees software packages and executes upgrade plans partnering with
the appropriate IT Technical teams. Updates support documentation as
necessary adhering to Sarbanes Oxley process and procedure requirements.
- Acts as a Subject Matter Expert (SME) in the development of system and
business requirements. Provides guidance to junior analysts.
- Identifies problems and makes recommendations regarding most expedient
approach to problem resolution
- Determines appropriate channels, medium and timing for communicating
issues and resolutions
- Other duties as required. May be required to work during “off hours.”
- 5 years of experience in Oracle e-Business Suite. Experience with R12
- Knowledge of at least three of the following Oracle modules: *Oracle
Payroll*, *Oracle PTO, Oracle Benefits*, Oracle HR, Oracle Compensation
Workbench, Oracle Self-Service
- Must be willing to learn new Oracle modules.
- Experience of Oracle SQL *Plus, PL/SQL, EiS Reporting will be an
- Excellent interpersonal skills
- Strong Analytical and organizational skills
- Understanding of client functional divisions and their interaction
- Familiar with client-server, browser-based and/or mainframe
- Basic knowledge of SPI, PCI, PII and Sarbanes Oxley (SOX) requirements
- Understands basic concepts of Solution Delivery Process (SDP)
978-558-4666 x 103
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