*Role: **SFDC Architect*

*Location: Los Angeles, CA*

*Duration: Long Term*

*Interview: Phone/Skype*



*Job Description:      *



Solution Architect

UX Specialist



Resource Requirements:

5-6 years of Salesforce experience

2+ years of Call Center and Healthcare experience

Ability to work onsite at Los Angeles, CA



Project:

Architect and design a Salesforce application for a Call Center (Service
Cloud) from scratch. The CRM will have to:

- Integrate with the Phone system to help identify callers

- Store Contact, Case and Activity information related to all calls

- Perform Case management

- Integrate with internal and external data sources (web services, batch
integration)

- Provide state mandated reporting



[image: cid:image001.jpg@01D0BE16.B9DD7240]

Nityo Infotech Corp.
666 Plainsboro Road,

Suite 1285

Plainsboro, NJ 08536

*Rohit Kumar*

Desk : 609-853-0818 EXT-2104
Fax :   609 799 5746

rohi...@nityo.com
www.nityo.com

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