Hi ,
If you are Interested and available for the Job, Please revert back with latest resume, expected pay rate, availability and other details required for submission to nik...@vastika.com. *Position : Remedy Developer* *Location: **Houston, TX Downtown* *Duration: 6+ Months * *Mode of Interview : Telephonic+ Skype* *Client: Lyondell Basell* *Ideal candidate will have worked in a O&G or Chemical or Petro-chemical company* *Responsibilities:* *Key aspects of the role* *Implementation:* *Modification, support of BMC Remedy ITSM 7.6.04 (Help Desk, Change Management and Service Request Management)* *Upgrade AR Server and Remedy ITSM* *Customizing and Upgrading ARS and BMC Remedy ITSM * *Service Request Management and Work Order Management:* *Support, enhancement of custom Onboarding application in SRM* *Design and develop Service Request Processes using Advanced Interface forms, leveraging BMC Remedy Work Orders as a fulfillment application* *Customize Work Order Management as per customer requirements* *Help Desk and Change Management : * *Support BMC Remedy application with System Centre Orchestrator to enrich and resolve Incidents, and automate software provisioning* *Customize Incident Management and Change Management modules as per customer requirements* *Customize client facing notifications to HTML* *Load balancing, security certs, SSO, etc.). * *REQUIRED TECHNICAL SKILLS:* *• Experience in both hardware and software asset and configuration management as well as knowledge of IT service management processes.* *• Advanced Remedy analytical and development experience in ITSM configuration to include the Service Desk: Incident Module, Asset Management Module, Change Management Module, Service Request Module (SRM), and Service Level Management (SLM) module, Atrium, and AR System in v7.6 and above; experience with 9.1 desired.* *• Advanced skillset in BMC Remedy integration tools as well as prior Remedy upgrade experience.* *• Strong background and experience with ITIL methodologies (Event, Request, Change, Problem, Incident, SLM/Service Management).* *• ITIL Foundation v3.0 certification and have applied knowledge of real-world environments in both the Service Management focus area and have integration experience in a customer environment.* *• Knowledge of MS SQL, query-writing, reporting tools (i.e., Crystal Reports, BIRT, or a similar industry solution) relational databases.* *• Skilled with DB technologies including Oracle, SQL Server. Comfortable working in an Oracle database environment; at least 2 years of experience in Oracle environment.* *• CMDB 7.6, 8x, and/or 9 desired experience; should be able to analyze need for, create, and/or customize classes, and understand data and relationships across ITMS applications. * *• Experience configuring and defining Foundation Data.* *• Experience working with JavaScript.* *Nikhil Gupta* *214-628-5329\ nik...@vastika.com <nik...@vastika.com>* *Pls share your Daily c2c req with me on nik...@vastika.com <nik...@vastika.com>* *Add me on your g-talk id:-nikhil.rgtal...@gmail.com <nikhil.rgtal...@gmail.com>* *LinkedIn:-* *https://www.linkedin.com/pub/us-tr-recruiter/91/373/a46 <https://www.linkedin.com/pub/us-tr-recruiter/91/373/a46>* -- You received this message because you are subscribed to the Google Groups "SAP-UK" group. To unsubscribe from this group and stop receiving emails from it, send an email to sap-uk+unsubscr...@googlegroups.com. To post to this group, send email to sap-uk@googlegroups.com. Visit this group at https://groups.google.com/group/sap-uk. For more options, visit https://groups.google.com/d/optout.
