Hi, Hope you are doing well today!
We have this position for you, and I am looking forward to hear from you with your updated profile along with your comfort and availability about the requirement below. *Position: Business Analyst - ERP app support* Duration: Long Term Location: Wisconsin - Neenah Client: Packaging industry They are currently using BVP ( ERP application ) *DESCRIPTION:* The Business Systems Analyst role will work with internal and external customers to provide technology, application, business and system processes support • Support existing ERP application ( mid sized ) • Analyze and troubleshoot ERP system issues reported by end users. • Provide for proactive management and oversight for applications and their support. This includes monitoring of service and performance metrics, incident and root cause analysis. • Monitor the queue of service tickets related to these applications • Gather the user’s information and determine the issue by evaluating and analyzing the symptoms ( business process related or systems related ) • Deliver service and support to end-users in 12 sites via phone / email ( some onsite ) • Identify and mitigate project risks and obstacles • Identify and understand issues, problems, and opportunities; compare data from different sources to draw conclusions • Respond to all support requests in a timely, professional and quality manner. *REQUIREMENTS:* • Bachelor’s degree in information systems, business administration, or a closely related field • Experience supporting mid-sized ERP applications ( Like BVP or Microsoft Dynamics, BPCS, JDE, etc ) • Understanding of business process flows of order management, Inventory management, operations flows, some finance. Client is in the packaging industry • Excellent communication skills • Strong business judgment, excellent debugging and problem solving skills, ability to support existing systems, and excellent communication skills both written and verb • SQL • Microsoft Office Regards, Lucy Technical Recruiter [image: cid:image001.png@01D01011.0B0A3090] * (W)* : +1-248.565.4747-x-194* (**F)* : +1-248.254.7211 Email id / Gtalk : l...@tekshapers.com <ave...@tekshapers.com> Tekshapers Inc. – WMBE Firm 1441 E. Maple Rd, Suite # 301, Troy, MI 48083 *E-mail is the best way to reach me* Note: We are through tier-1 vendor. P Save trees. Print Only When Necessary *Disclaimer: If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message. If you are not interested in receiving our e-mails then please reply with a "REMOVE" in the subject line at **rem...@tekshapers.com* <rem...@tekshapers.com>* and mention all the e-mail addresses to be removed with any e-mail addresses, which might be diverting the e-mails to you. We are sorry for the inconvenience.* -- You received this message because you are subscribed to the Google Groups "SAP-UK" group. To unsubscribe from this group and stop receiving emails from it, send an email to sap-uk+unsubscr...@googlegroups.com. To post to this group, send email to sap-uk@googlegroups.com. Visit this group at https://groups.google.com/group/sap-uk. For more options, visit https://groups.google.com/d/optout.
