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I would like to check your interest & availability for below mention position. If you are interested kindly reply me back with your updated resume, contact details & best time to reach you. BA + Ecommerce + Demandware Phoenix, AZ 6-12 Months Contract Phone then Skype Any analyst or developer is good. 10 positions This position is critical to ensure applications are functional and supported. Positions in this function monitor environment health and the facilitation of high severity incidents to improve the state of service availability and continuity. This position will coordinate the processes and activities that focus on restoring service after an incident occurs. Coordinates the efforts of all functions to complete scheduled jobs in a timely manner. Documents all problems (hardware, application, facility, etc.) and takes corrective action as required. This position may participate in design activities as well as unit, performance and regression testing. This position will be a key member of projects from enhanced system functionality to strategic implementation projects. This role will help identify, define, analyze, prioritize and refine the technology requirements, and work with cross functional IS, Business, and Partner teams to ensure successful translation of requirements into solutions. This role is responsible for identify operational readiness activities related to projects and ensuring these activities are complete before transition to operations team. Operations Analyst (Demandware required) Critical Success Factors: Accepts Accountability and Delivers Results, Thinks Critically, Leads the Culture, Manages Personal Insight & Growth *KEY RESPONSIBILITIES:* • Demonstrate a strong understanding of issues, including in-depth analysis, troubleshooting, root cause and engaging appropriate SME’s as needed to drive incident and problem management. Identify and drive permanent solutions and improvements after root cause is identified. • Execute processes and activities that focus on restoring service after an incident occurs • Engage vendors or other internal technical teams for troubleshooting, as needed, to narrow down a root cause and resolution • Monitor application performance using various tools. Perform system care and feeding tasks • Support the creation of business and functional design specifications. Identifies gaps between solution design and application capabilities, and determines alternatives. • Ensures detailed technical requirements are captured from appropriate IS teams. Influences technical solution. Identifies gaps between technical design system/application capabilities, and negotiates resolution. • Guide vendor design work and ensure deliverables are high quality. Ensure that proposed system changes are supported by application vendor. Evaluate, Coordinates and/or apply vendor package and software tool upgrades and patches. • Ensure support readiness prior to the deployment of any change to the production environment • Provide release support for code deployments *QUALIFICATION:* EDUCATION: Bachelor’s degree -- Math, Science or Computer Science preferred or equivalent work experience • Minimum 3 years of experience tier 2or 3 IT support responsibilities for Demandware platform or 2-3 years Demandware experience. • Minimum 3 years of experience in analyzing, designing, configuring and implementing complex applications and integrating vendor packages; played a significant role in leading or managing medium to large projects Other Requirements: • Retail systems experience strongly preferred • Experience in working on different software development methodologies Experience with business modeling and requirements management tools, as well as knowledge of project management methodologies and application implementation methodologies. *Waiting for your response…* Best Regards, *Ravi Nigam* 978-558-4666 Ext. 101 r...@teknavigators.com *TekNavigators LLC* 100 Cummings Center, Suite 207 P, Beverly, MA 01915 DISCLAIMER: This message and any attachments are solely for the use of the individual or entity to which it is addressed and may contain information that is privileged or confidential. If you are not the intended recipient, any disclosure, use or distribution of the information contained herein is prohibited. If you have received this communication in error, please notify the sender by reply e-mail and immediately delete this message and any attachments. You may reply and send an email with "Remove" in the subject line in order to discontinue communication. -- You received this message because you are subscribed to the Google Groups "SAP-UK" group. To unsubscribe from this group and stop receiving emails from it, send an email to sap-uk+unsubscr...@googlegroups.com. To post to this group, send email to sap-uk@googlegroups.com. Visit this group at https://groups.google.com/group/sap-uk. For more options, visit https://groups.google.com/d/optout.