Dear Associates,
This is *Nishanth *from *EZEN Computer Services Inc.* Below is the requirement we have with one of our client. If you have anyone, kindly reply me with updated resume in word format along with the details below. Full Name as per passport: Email : Phone : Current Location: Relocation : Date of Birth : Legal Status (Citizen/G.C/H1B/EAD): Availability: Year of graduation: Expected Rate: *Position: Windows 2008/IIS Admin* *Duration: 1 year contract* *Location: Redmond, WA*** * * *Expertise Required:* · Windows 2008 · Web applications/ web sites deployments using Octopus tool on IIS 6.0 and 7.0 · Understand and execute SQL Scripts · Create/understand/execute basic batch/VB scripts for automation of daily tasks/jobs. · Write and execute Log Parser scripts for parsing IIS logs. *Roles & Responsibilities:* · Initial research, proper prioritization and troubleshooting of IR/SR"s. · System administration (setups/patching/troubleshooting, etc) · Escalation of issues to Tier 3 that are beyond the capability or scope of Tier 2. · First point of contact for Tier 1 for server, site, application or tool(s) issue or question. · First point of contact for user notifications relating to either schedule maintenance or unscheduled downtime. · Responsibility for providing the initial response to customers submitting IR"s/SR"s. Tier 2 will work with the MSE/SCSM ticketing system · Resolving client issues that are within the scope of their capability and are documented in the application's troubleshooting guide. · Be On-call to provide troubleshooting, maintenance, deployments, break fixes, etc. 24 X 7 X 365 · Responsible for updating and maintaining TSG"s, SOP"s for Tier 1 & Deployment Documentation. · Telephone and email correspondence with MSCOM SE groups and customers · First level communication with the customers within the SLA"s · Timely issue resolution and closure according to SOP"s & TSG"s. · Troubleshooting Documents for T1 and T2 - Creation and Maintenance. · Active participation in Outage post mortem, Service scorecard and other QOS efforts · Provide Front-line support for tiered environment · Implement and maintain the services and systems to comply with MSCOM/MSN Security and MSCOM Standards. · Implement and maintain the monitoring plans agreed for the various services and systems · Monitor environments supported by the operations team. · Assist in server patching, password resets and general reoccurring site & server maintenance. -- *Thanks & Regards,** Nishanth.* *EZEN Computer Services Inc. || "Leading by Innovative Thoughts"||** Ph: (609)-945-2911 ||www.e-zencomp.com ||* -- You received this message because you are subscribed to the Google Groups "American Vendor--IT Consulting" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/sap-vendor?hl=en.
