Hi,

Greetings from Global I solutions..!!

We have below urgent  requirement let me know if you have any available
consultants.

Send resumes to *[email protected]*

* *

*Avaya Engineer*

*Location: Temple Terrace, FL
Length: 1 year*

*Rate: DOE all inc.*

*Interview: Phone*



Skillset/Job Duties :
• Provide senior level telecom operational first line support for complex
Avaya contact center enterprise applications
• Expert level experience in call/contact center design, implementation of
changes, as they relate to Skills, Agents, VDN, and Vectoring, advanced
call center apps and scripting
• Proven experience in supporting call center supporting applications and
servers, such as CTI/AES, CMS, Call Recording, Visual Vectors
• Expert level experience ARS/AAR, UDP, Dial plan design and review,
Location based routing and trunk analysis
• Expert level experience in IP telephony telephone systems including
understanding DHCP scopes, building http/tftp servers
• General administration of PBX for items such as moves/add/changes, COS,
COR, and other options
• Knowledge of SIP, RTP and H.323
• Manage support tickets -internal helpdesk
• Documentation of architecture, design, procedures, checklists, and other
system related documentation
• Monitoring traffic utilization and identifying potential problems
• Ability to solve complex problems and deal with a variety of situations
where only limited standards may exist and critical thinking is needed for
effective resolutions
• Monitor and resolve service requests in accordance with published SLAs
• Participation in off-shift on-call coverage as required.





*Send resumes along with below details:*

Candidate Name:
Core Expertise:
Total Years of Exp:
Availability:  Immediate
Current Location:
Relocation Preference:
SSN (last 4 Digits):
Candidate DOB (Month, Year):
Candidate Contact #:
Candidate Email ID:
Candidate Visa Status:

Employer Company:
contact person:
Phone:
Email:







Thanks & Regards,



Srinivas

Sr. IT Recruiter

*Global I Solutions Inc.*

10293 Nottingham Drive|Parker | Colorado 80134

| 303.997.0488 | Fax: 303.470.8299

G Talk: gsrinivas95

Y IM   : srini_bsm

*www.gi-sol.com*

   USA | India



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