Compunnel jobs - Technical Architect+Avaya ICR

[Arpit]

Please reply to:- Srivastava,Ekta / esrivast...@compunnel.com / 609-606-9010 Ext.# 1339

Job Details:-

Job Title :	Technical Architect+Avaya ICR
Location :	Dallas, TX
Expected Duration of Project :	12 Months
Start Date :	01/11/2013
Interview Type :	Telephonic, Webcam
Duties & Responsibilites :	Technical Architect with 7-8 years of Experience in Troubleshooting & Support of Avaya ICR   Hands on experience on Support & Trouble shooting for Avaya ICR – resolving Call routing issues Hands on experience on support & trouble shooting of Avaya Voice Portal & Should have worked on Data Center Environment & familiar with Call Center Technical Operations support & Process  ITIL Certified will be preferred but knowledge of ITIL processes will must for selected candidate

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