Dear All,

Please share profiles ASAP.


Role

Cisco Unified Contact Center support engineer

Mandatory Technical Skills

This Support Engineer position has the following responsibilities:
Provide second/third level technical support on a worldwide basis via
phone, email, web and remote access to customer sites where Cisco Unified
Contact Center (UCC/IPCC) and other Cisco Call Center applications are
deployed.
Determine methods and procedures for solving complex technical issues
encompassing hardware, software and networking.

Required Skills:
2+ years Administrator level knowledge of either Microsoft Windows or Unix
2+ years working knowledge of Networking industry, products and protocols
2+ years of IP Networking experience
2+ years MSFT SQL server
2+ years MSFT Operating System troubleshooting
2+ years MSFT Networking design and implementation
2+ years MSFT Operating System security modeling/design, implementation and
troubleshooting
2+ years of Voice experience
2+ years dealing with Voice Solutions

Total Experience Required

4+ yrs

Work Location

Richardson, TX

Duration

6+ months



 Regards

Varun Goel

Email:[email protected]

Gmail:[email protected]

Phone:609 897 9670 Extn 2166

Address: 38 Washington Road, Princeton Junction, NJ 08850

In case I am not available please call Ashu @ 609 897 9670 Ext 2175



[image: Description: cid:[email protected]]

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