Please reply to:- Raj, Emmanuel Aaron / [email protected] / 609-606-9010 Ext.# 1437
Job Details:-
| Job Title : | Help Desk |
| Location : | Harrisburg, PA |
| Expected Duration of Project : | 2 Months |
| Start Date : | 04/17/2013 |
| Interview Type : | Personal |
| Duties & Responsibilites : | The chosen individual will work as part of a Help Desk support team. Job duties include but are not limited to answering end user calls for various troubleshooting issues and providing resolutions, testing for compatibility between Windows 7 desktop OS and 3rd party software, Windows 7 desktop OS deployments, COTS software support, Investment software support, Office 2010 support, End User support and training. There will be a mix of both remote help desk support by phone, as well as hands-on desktop support for end users. Additional responsibilities may include tasks such as printer troubleshooting, installing software for a user, or replacing a person's PC on their desk and then migrating any documents or favorites to the new PC. |
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