Please reply to:- Ashwini D Teli / [email protected] / 609-606-9010 Ext.# 1415


Job Details:-
Job Title : Help Desk Analyst
Location : Harrisburg, PA
Expected Duration of Project : 0 Months
Start Date : 05/15/2013
Interview Type : Personal
Duties & Responsibilites :

Specific tasks include, but are not limited to:

Troubleshooting and resolution includes but is not limited to:
•  PC/Laptop/Tablet/Printer hardware failure diagnosis and resolution
•  PC/Laptop/Tablet Software install, troubleshooting and resolution

Install PCs and Printers – must be able to lift up to 30 pounds
•  Install Image on PCs, Laptops, Tablets
•  Install/Configure PCs, Laptops, Tablets and printers
•  Move Pcs/Monitors and Printers
•  Travel to remote locations to assist with installs

Inventory maintenance consists of:
•  Checking inventory spreadsheets for accuracy
•  Entering inventory information from install sheets
•  Comparing and confirming install sheets against inventory spreadsheets

This resource will report to the Desktop Support Supervisor.  The engagement will consist of a 37 ½ hour work week, 7.5 hour day, 5 days a week for a 3 month period.  Work hours would be 8:00AM to 4:30PM but could vary dependent upon projects. 

Some travel will be required, a travel budget of $1,000 will be established to reimburse expenses.



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