*Greetings,*


This is Reddy from Vigilant Technologies. Please go through the job
description below and share your interest.



*Job Title               Network Admin (L2) *

*Location               Plano, TX*

*Duration              6+ Months *



*Primary Skill      *

·         4+ years experience troubleshooting WAN, LAN and Wireless issues



*Job Description:*

•        Provides production support post implementation and resolves
break/fix issues in accordance with SLA guidelines; manages a particular
function.

•        Performs troubleshooting and systems analysis.

•        Performs incident management tasks (e.g., documenting issues,
associated root causes and work intake)

•        Provides 24x7 production support on a rotational or as-needed
basis

•        Creates updated solutions, frequently asked question (FAQ) and
training documents



*Qualifications:*

•        Associate’s Degree or Bachelor’s Degree

•        4+ years experience troubleshooting WAN, LAN and Wireless issues.

•        2+ years experience with Cisco IOS and CLI commands.

•        2 + years experience working with ticketing systems and IT issues
tracking mechanisms

•        2 + years experience using network tools (NetQoS, HPOV Network
Node Manager, CiscoWorks ?)

•        Strong communication skills both verbal and written

•        Experience with large scale application software deployments
utilizing automated and manual techniques.

•        Familiarity with Cisco IP Networks

•        Juniper Firewall is a plus



*Preferred Skills:*

•        Strong interpersonal and communication skills, along with the
ability to interact positively with peers, managers, customers, and service
providers (Sprint, AT&T, BT, Cisco,).

•        Must be self-directed with independent problem-solving ability and
basic documentation skills

•        Experience documenting work performed real time while
troubleshooting

•        Must be self-directed with independent problem-solving ability and
basic documentation skills.

•        Technical training preferred.



*Thanks & Regards*

*Reddy*

*Phone: **(248) 614-2500 Ext. * <%28248%29%20614-2500%20Ext.126>*207*

*E-mail: **padmana...@vigt.com* <padmana...@vigt.com>

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