Please reply to:- Fernandes,Avita / [email protected] / 609-606-9010 Ext.# 1413


Job Details:-
Job Title : IT Technician
Location : Augusta, ME
Expected Duration of Project : 3 Months
Start Date : 06/11/2013
Interview Type : Personal
Duties & Responsibilites :

ESSENTIAL SKILLS:
Strong interpersonal & professional customer service skills. 
Able to be self directed with good time mgmt.
Exp with SW, PC, HW support and specialized installs. 
Able to maintain SLA's, keep up with ticket/log system workload, and well organized. 
Typical troubleshooting issues: viruses, malware, reimage pc, recover data, load applications, use tools to fix issues. 

Some travel is required, .44/mile - travel policy very specific.  Hiring Manager will address and elaborate in the interview.
Business Casual attire.

Technical Skills:
OS: Windows XP, 7.
PROGRAMMING LANG/DVLPMT TOOLS: Team Viewer, SCCM - imaging sw (will train.
HARDWARE: PC/laptop/tablets/phones/cameras/printers.
DB SYSTEMS/ TOOLS:  Footprints - ticketing system.MS Access - basic support.
FRAMEWORKS/SLDS/METHODOLOGIES: N/A.
QA/TESTING-APPROACHES, APPS: N/A.



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