*Greetings,*
This is Reddy from Vigilant Technologies. Please go through the job description below and share your interest. *NOTE: As per the new policy from the TCS, we would require a photograph on the resume. Please ensure file size is not more than 300-500 KB* *Job Title Senior Technical Documentation Specialist * *Location San Jose, CA* *Duration 6+ Months * *Primary Skill * • Gather requirements for deliverables that are then specified in a publications plan, create a documentation plan for document you own *Description * • Responsible for managing the content, design and publication of an external knowledge Base. • The ideal candidate will be able to create articles based on tech support feedback into a publicized Knowledge Base System and post that knowledge for internal and/ or external users. • Collaborate with technical and escalation engineers, and product management during design phase to gain an understanding of the product. • Analyze requirements of project to determine types of publications needed. • Ensure accuracy and completeness of technical documentation. • Additionally can analyze data and determine how to help solve using knowledge. • The candidate should be able to handle tool administrative tasks dealing with the knowledge base tool. *Mandatory Technical Skills: Manage content design of knowledge base* • Gather requirements for deliverables that are then specified in a publications plan, create a documentation plan for document you own • Organize priorities in a fast-paced, deadline- driven development environment • Research and write documents that fulfill stated requirements • Create conceptual diagrams to illustrate key point in the documents • Drive documents through the review process and produce final deliverable (e.g. PDFs, context-sensitive help, man pages) • Adhere to corporate style guides, templates and tech pubs procedures • Maintain knowledge base design and content • Working knowledge of authoring/ publishing tools such as Microsoft(R) word, PowerPoint?, Excel and Visio(R), Adobe and Acrobat(R) • Able to work in a fast-paced environments while managing multiple demands • Help create and track documentation schedules • Experience in running reports in excel using pivot tables, vlookups and creating advanced charts *Desirable Technical Skills* • Experience documenting storage area network (SAN) and/ or Network attached storage (NAS) systems, with working knowledge of SAN/ NAS hardware, management software and protocols such as NFS, CIFS, SNMP and NDMP • Knowledge of and willingness to follow, single? sourcing workflows to create help files and online documentation from one documentation base *Thanks & Regards* *Reddy* *Phone: **(248) 614-2500 Ext. * <%28248%29%20614-2500%20Ext.126>*207* *E-mail: **[email protected]* <[email protected]> -- You received this message because you are subscribed to the Google Groups "American Vendor--IT Consulting" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/sap-vendor. For more options, visit https://groups.google.com/groups/opt_out.
