*Job Title: Linux Engineer – L2*

*Location:* Cary, NC – willing to travel Charlotte, NC (anytime based on
the project basis).

*Mode:* Full time Only.




*Responsibilities:*

-       Adhering to SLAs

-       ITIL Processes awareness and adhering
to

-       Mentoring / Training Team Members

-       Handling tickets / requests

-       Perform root cause analysis

-       Troubleshooting technical issues

-       Defining processes and ensuring that the processes are adhered
to

-       Oversees and is responsible for successful completion of
Installation, configuration and migration

-       Ensure maximum uptime according to the SLA

-     Understanding of Multi-geo support
environment

-       Responsible for building / maintaining a test environment


-       Responsible for strategizing a backup plan and test plan for
failure scenario

-       Improves and maintains customer and employee
satisfaction

-       Suggests new technologies and design
changes

-       Monitoring and maintaining SLA requirements by the team
members

-     Planning Backup/Restoration Strategy for 24x7 operation
support

-       Suggesting patches/upgrades to maintain security
level

-       Testing / Auditing/processes as required from time to
time

-       Identify Skill gaps and plan for training / knowledge
updating

-     Assist / Plan / Procedure in Data centre consolidation efforts


-     Perform H/W & performance tuning and maintenance


-     Day-to-Day reporting analysis tasks

-     Vendor co-ordination & followup



*Technical Requirements                               *



-     Installing, configuring and maintaining Linux Servers /
Virtualization

-     Installation and configuration of HA environment using Linux cluster
or Veritas Cluster.

-     Configuration and administration of LVM and Veritas logical volume
manager.

-     Installing and Maintaining kickstart
environment

-     Patch and Package administration

-     Printer Administration

-     Writing shell scripts to acomplish day to day system administration
task

-     Configuring and supporting domains

-     Troubleshooting Hardware and Operating system related
issue

-     Administer and configure various FS like JFS,ext2, ext3, OCFS &
Pseudo FS

-     Capacity planning and fine tune system for optimal
performance

-     Knowledge on Apache virtual hosting, SSL website
config

-     Understanding of SAN and NAS storage.

-     Administration of NIS or LDAP
environment

-     Configuring Unix Security baseline

-     Performance Management & fine tuning

-     Experience in System Fault Tolerance Design, Business continuity and
Disaster recovery planning



*Soft Skills                                *



-       Excellent communication and conversation skills (Verbal and
Written)

-       Good documentation skills

-       Good working knowledge of MS OFFICE (Including MS Project and
Visio)

-       Should have a great customer handling
skills

-       Able to handle unforeseen situations

-       High level of acceptance

-       Can drive HCL’s value and its
methodology



*Other Skills / Experience*

-      Worked on Production systems

-       Datacenter understanding

-       Experience with Server Migration, Installation, Upgrades and
Patching

Experience on following will be added advantage

-       Samba

-       DNS

-       NIS+

-       Sendmail / Exim / Postfix / Qmail

-       LDAP

-       Monitoring Tools (like BMC Patrol, HP openview, IBM
Tivoli)



*Years of Experience*

Total        :  7+ Years of experience
Relavant :   Minimum of 5 yrs in Linux Administration / Support

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