Hello.


Hope you are doing good today.



Please send the updated profile to *[email protected]
<[email protected]>* or you can reach me at *732-645-7084*



*Hyperion Production support Consultant*

*Location:Tampa, FL*

*Duration: 1 year+*



One of our Direct Client is looking for Hyperion Production support
Consultant



Requirement:



Job Description for L2 Support Resource



* L2 support for Trade Surveillance Technology Production applications.

* Handle Production Incident Tickets as per the Incident Management process.

* Job involves shift covering 24/7, inclusive of holidays & Night shifts.



Experience Required



* Minimum 3 years of relevant Production experience as L2 Support.

* Experience in Monitoring of Production Systems/Applications.

* Must have experience in handling Production Incident Tickets.

* Must have used a tool/application to handle Incident Tickets.

* Must have thorough knowledge on Incident Management Process.

* Must have experience in Batch Monitoring.

* Clear oral and written communication. Must have experience in interacting
with Business users and Technology/Support users.

* Critical issues identified should be escalated to the Management.

** Strong in Oracle & Sybase (SQL & PL/SQL).*

** Experience in UNIX shell scripting & debugging knowledge with technical
hands-on.*

** Knowledge of BRIO-Hyperion is required.*

* Knowledge of MANTAS is an added advantage.





*Javeed*

*HMG America LLC*

*Direct: *732-645-7084

E: *[email protected] <[email protected]>*

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