Hi,

We have an Urgent opening .Please see the Job Description Below and let me
know if you have any consultant available.



*Title: SAP CRM Consultant Duration: 12+ months Location :
Allentown, PA*

*Job Title           :           Role   SAP CRM Service Consultant *



*Relevant Experience (Yrs)        :           7 + years *



*Mandatory Technical Skills   *

Basic knowledge of middleware

- Knowledge of business objects, condition objects and customize objects
and its replication and filter

- Concepts of intial and delta downloads, mappings and synchronization with
ECC

- Basic knowledge of Business addins and ABAP dictionary



*Desirable Technical Skills       *BADI's and FM's specific to the service
processes



*Mandatory Functional Skills *

1. Expertise in SAP Service with excellent knowledge on Integrated
functionality

2. Experience in  Service Request, Service Order, Service Confirmation,
Service agreements, Service contracts, Installed base maintenance, Customer
service and support, Field service management, Returns, Web service

3. Knowledge on Complaints and End to End process of In house repair order

4. Knowledge on service contract price agreements, Pricing procedure and
billing plans

5. Knowledge on Web UI configuration and enhancements

6. Master Data - Knowledge on Installation Base, Equipment masters -
Warranty Master, Service Master

7.  Expertise in data migration and transformation methodologies and hands
on experience

8. Experience in cross-functional integration like Debit memo and Credit
memo from CRM processes to ECC, Logistics integration, CATS integration

9. Workflow knowledge



*Best Regards*



*Wasim Ahmed*


*IDC Technologies,Inc| 1851 McCarthy Boulevard, Suite 116, Milpitas, CA,
USA, 95035 **wa...@idctechnologies.com* <helpd...@idctechnologies.com>* |
+1 408-457-9381,Extn-4046 |Fax 408-608-6088*

*ISO 9001-2008 Certified *

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