Please reply to:- Sophia Menezes,Abigail /
[email protected] / 609-606-9010 Ext.# 1410
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| Job Title : | Client Tech Spec |
| Location : | Augusta, ME |
| Expected Duration of Project : | 10 Months |
| Start Date : | 08/11/2014 |
| Interview Type : | Telephonic |
| Duties & Responsibilites : | -Strong interpersonal & professional customer service skills.
-Able to be self directed with good time management.
-Exp with SW, PC, HW support and specialized installs - Windows 7 exp REQUIRED - 2-3 years of experience.
-Able to maintain SLA's, keep up with ticket/log system workload, and well organized.
-Typical troubleshooting issues: slow pc, viruses, malware, reimage pc, recover data, load applications, use tools to fix issues.
-Some travel is required, .44/mile - travel policy very specific. Business casual attire.
Required Technical Skills:
OS: Windows XP, 7, MAC exp helpful.
PROGRAMMING LANG/DVLPMT TOOLS: Team Viewer, SCCM - imaging sw (will train)
HARDWARE: PC/laptop/tablets/phones/cameras/printers
DB SYSTEMS/ TOOLS: Footprints -ticketing system. MS Access - basic support.
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