This is *Patrick* from *Blackapple Solutions*. Please go through the job
description below and share your interest.



*Job Title:* SAP CRM Tier 1 Support

*Duration: 4+ months*

*Location: *Benton Harbor, MI, US





*Qualifications:*


 Client is looking for “First Level of CRM Support” candidates with the
following experiences:


*SAP Enterprise CRM Application Support, specifically with:*


- CRM 7.0 Call Center Operations in Sales & Services in a CRM-ECC
integrated scenarios
- At least 1-2 roll out implementations CRM 7.0 EHP focusing in Call Center
Operations, Sales and Services Applications in  the CRM-ECC intergrated
scenarios.
- Familiar with CRM UI-Related BW Reports
- Familiar with Service Now Request/Incidences Application or similar
Problem/Resolution Tracking Application.
 -The expectation is that, the qualified candidate should be able to
perform the followings, after trainings.
- Review enhancements and ensure that the best technical solution was
designed.
- Assist, Create, expedite with Incident identification, resolution,
testing and move to production
- Collaborate with cross functional groups to ensure clean and efficient
application and business processes are leveraged.




*Please send an email If i miss your phone call*

*Thanks & Regards**..**..**?*

*Patrick*

*Technical Recruiter** | Blackapple Solutions LLC*
Suite 4, 2 Division Street, Somerville, NJ 08876, U.S.A

*Phone: 201-731-2034 **X 979*

*Email: **[email protected]*
<[email protected]>

*[image: Description: Description: Description: image005]/**[image:
Description: Description: Description: image006]** - **phani.rctr*

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