> > Hi, > > Please respond with an updated resume to [email protected] or can > call me at desk 832-447-1259 > > > > Employment Type: > > Contract > > > > > > > > City: > > Bloomfield > > State: > > CT > > Status: > > *Accepting Candidates* > > > > > > > *Rate: 40 All Inclusive* > > Duration: 6 months+ > > *Description:* > > System Analyst > > Will triage and analyze Business Production Support Service requests > (SRs). Define application problem by conferring with clients; evaluating > procedures and processes. > > Develop solutions for service requests by gathering data from various > subject matter experts (Business, Application Architects). Translate > Business problems into highly specified project briefs. > > Create business specification document detailing the problem and the > proposed solution in detail. Present it to the stakeholders for approval. > > Work closely with developers and a variety of end users to ensure > technical compatibility and user satisfaction. > > Create/Update standard operating procedure, user manuals and other > documents for various new areas of work, post the SRs are fixed, to update > the team knowledge repository. > > Carry out daily batch health check; identify and fix fallout. > > Create SR release implementation plan and carry out post release checkouts > to ensure that the issue is indeed fixed. Ensure that budgets are adhered > to and deadlines met. work closely with Release manager and other business > managers. > > Work on production tickets to have them resolved. > > Track and update statuses of SRs and Tickets using standard set of > reporting tools. > > Attend SR prioritization, design presentation, evidence walk thru and > other important work related meetings to gather/share information or share > statuses. > > Work as a liaison between the Business, development, other vendors and the > management teams to see through a SR from inception to release. > > Ability to think outside the box and identify ways things can be done more > efficiently. > > Under certain circumstances may have to design system test strategies, > test scenarios, scripts, gather data and execute test cases for Service > Requests > > Essential Skills: > > > *5 years of experience working as an analyst on mainframe applications > Cobol, Easytrieve, Syncsort, JCL, DB2, CICS, Fileaid, QMF, Expeditor, ESP* > > Customer focused > Ability to identify and present process improvements > Strong Analysis skills > Problem solving skills > Works well with a team > Able to work independently > Strong documentation skills > Strong interpersonal and communications skills > Innovative > Ability to learn a new complex mid-range application > Experience with production support > > > Nonessential skills: > Interest in learning and approaches quickly with little or no formal > training > Self-motivated > Self-starter > Quick learner > Flexible, adaptable,Focused > > > > > > > > > > > > > Regards, > > > > *Tejaswini Kola* > > *IT Recruiter* > > 9337 Spring Cypress Road, Suite A > Spring, TX 77379 > > Office:832-447-1259 > > Email: [email protected] > > Web: www.stiaos.com > > [image: cid:[email protected]] > > *Managed Staffing Services* > > >
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