Compunnel jobs - Helpdesk Analyst

Please reply to:- Barretto,Vinita / [email protected] / 609-606-9010 Ext.# 1413

Job Details:-


Job Title :	Helpdesk Analyst
Location :	Augusta, ME
Expected Duration of Project :	9 Months
Start Date :	09/30/2014
Interview Type :	Telephonic, Personal
Duties & Responsibilites :	-Provides technical assistance, support, and advice to end users . -Investigates and resolves computer software and hardware problems of users. -Strong communication skills; both written and spoken. -Monitor and respond quickly and effectively to requests received through the DOE helpdesk . -Report issues to the Business or OIT for escalation. -Previous experience with Local, State, or Federal government a plus. OS: Windows and Apple Advanced skill 2-3 years of experience. PROGRAMMING LANG/DVLPMT TOOLS: MS Office - advanced knowledge - 2-3 years of experience. HARDWARE: DB SYSTEMS/ TOOLS: FRAMEWORKS/SLDS/METHODOLOGIES: QA/TESTING-APPROACHES, APPS:

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