Compunnel jobs - Help Desk Analyst

Please reply to:- Rajneet Singh Bharaj / [email protected] / 609-606-9010

Job Details:-


Job Title :	Help Desk Analyst
Location :	Augusta, ME
Expected Duration of Project :	9 Months
Start Date :	10/20/2014
Interview Type :	Telephonic
Duties & Responsibilites :	Provides technical assistance, support, and advice to end users . Investigates and resolves computer software and hardware problems of users. Strong communication skills; both written and spoken. Monitor and respond quickly and effectively to requests received through the DOE helpdesk . Report issues to the Business or OIT for escalation. Previous experience with Local, State, or Federal government a plus. OS: Windows and Apple - advanced skill - 2-3 years of experience. PROGRAMMING LANG/DVLPMT TOOLS: MS Office - advanced knowledge - 2-3 years of experience. HARDWARE: DB SYSTEMS/ TOOLS: FRAMEWORKS/SLDS/METHODOLOGIES: QA/TESTING-APPROACHES, APPS:

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