> > Please send me resume ASAP at *[email protected]* > > *Title: Sr. QA Tester* > > *Duration: 6+ Month* > > *No of positions: 2* > > *Location: Rancho Cordova, California, USA* > > > > Must have *Healthcare* domain. > > > > We are looking for testers who understand the QA discipline. We want > individuals who feel testing is their career, not just a stepping stone to > something else. We also want someone who can bring best practice and > thought leadership around desktop patching testing to Health Net. > > > > · *Experienced in testing desktop patches* > > · Experienced using *Quality Center and automation*. > > · Proficient in creating and refining processes so strong > verbal, written and people skills are a must. > > · Clearly communicate technical issues to non-technical > personnel. > > · Deliver technical end user support over the phone, remote > control access or desk side support. > > · Requires some systems analysis and organization skills > > · Interview users to collect information concerning problems > and lead > > · Users through diagnostic procedures to determine source of > error and resolve the issues > > · Ability to manage difficult or emotional customer > situations. > > · Ability to use *Lotus Notes to communicate with end users* > > · Solicit customer feedback to help improve services > > · Daily maintain detailed documentation on all issues handled > > · Acts with a sense of urgency and able to meet compressed > time timelines. > > · Working knowledge of vendor products (*Microsoft Office, > Adobe Flash, Adobe Reader, Oracle Java*) > > · Ability to navigate to vendor website to review support > documentation > > · Read, understand and apply complex technical information. > > · Ability to install a software program > > · Thorough knowledge of PC hardware > > · Experience troubleshooting Windows 7 Operating systems in > an enterprise environment > > · Demonstrates good problem solving, application and Desktop > support skills > > · Work with minimal supervision while providing professional > customer support > > > Best Regards, > Alok > Lorven Technologies, Inc > Tel:609-799-4202 X 220 > E-Mail: [email protected] > Gtalk/YIM: rmgalok > > *NOTE:* This mail has been sent through Google Groups. If you do not want > to receive emails in future then please remove your Email ID from that > specific Google Group. > > *Disclaimer:* > This is not an unsolicited mail. If you have received this message by > mistake or are not interested in receiving our e-mails, please reply with a > "REMOVE" in the subject line and delete this message from your system. We > are sorry for the inconvenience caused to you. >
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