*Hi, *
*Please send your resume on [email protected] <[email protected]> or please call 32-564-6391 for prompt response.* *Jr. Application Support Consultant* *Location : NYC* *Term: 2 Years* This individual will be working with a team responsible for implementing and supporting applications which comprise client. The position will provide technical support and expert knowledge within a variety of technologies including (but not limited to) WebSphere, Tomcat, Solaris, Linux, Windows, Etc. With limited direction, this candidate will participate in delivering solutions to business problems by providing day to day operations support, participating in project activity, performing application configuration, and daily scheduled maintenance for Web-based problems. This individual assists in the identification and isolation of problems, works with team members, other support organizations, and customers to provide timely and accurate resolution. Primary Responsibilities • Strong problem solving skills. Ability to work across business and systems groups at all levels. Customer service orientation demonstrated by the ability to work with customers on key support issues. • Responsible for monitoring the availability of environments. Monitor system performance and error logs to insure a high level of application availability. This will include enhancing the automated monitoring applications in place. • Participating in the build out of end-to-end systems environments, documenting procedures, including application flows and dependency diagrams. • In working with our internal systems partners provide support for infrastructure changes such as WebSphere/Tomcat upgrades, Solaris or Linux patches and application installs. • Escalate support issues to other groups (development, network, hardware, vendors, etc.) as required. Coordinate all activities and provide updates to operations and management. This includes participating or authoring incident reports and technical communications. • Identify potential improvements to reduce the number of problems and enhance supportability. • Participate in the transition of new applications, modifications and enhancements to production support. This includes the development of call scripts, monitoring procedures, standard break/fix doc *Education and Experience* • BS in Computer Science or MIS • 3+ years’ experience in application and systems support or relevant technical training. • 3+ years’ experience distributed application environment *Skills and Knowledge* • Application support experience in WebSphere 6.x/7.x/8.x , Tomcat, Linux and Solaris a must. • Build and release automation tools such as (Maven, Jenkins, uDeploy, NexusPro) • Source code management systems and administration (GIT, ClearCase) • Scripting experience required (Shell Scripting) • Hands-on professional experience with variety of the following technologies is highly desired: Oracle, SQL Server, Java, Windows and Linux platforms. • Experience in Java Application (J2EE) and Web Server Application Support, installation, and configuration • Proven Analytical, Problem Resolution, and Prioritization Skills • Knowledge security issues related to Intranet transaction *Regards,* Tejas Patel *X**Duce* Certified Minority Business Enterprise Consulting | Staffing | Licensing |Training – www.xduce.com Phone: 732-564-6391 |Email: [email protected] -- You received this message because you are subscribed to the Google Groups "American Vendor--IT Consulting" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/sap-vendor. For more options, visit https://groups.google.com/d/optout.
