Hi This is *shiva* from Precision Technologies….
Hope you are doing great..!!! Kindly go through the job description, Please revert me back with your resume to *[email protected] <[email protected]>* *Job Title: BA - Clarify to Remedy Migration* Location: Charlotte, NC Duration: 6-12 months *Job description:* *Key Skills-* Trouble ticketing projects and migration projects/programs preferably on Clarify & Remedy *Job responsibilities-* Responsible for capturing requirements from end users in Operations and network management organizations Responsible for translating business requirements into IT requirements Responsible for understanding the key pain-points and current challenges of the business users and translating them into business requirements Responsible for creating Agile user stories Responsible for owning and managing the requirements backlog for a release Responsible to manage Change in requirements and their impacts on ongoing releases Responsible for communicating and explaining the requirements to IT teams Responsible for driving user change adoption, helping Test teams in creating test scenarios. *Skills and Experience required-* Very good understanding of Telecom Trouble ticket management functionalities, Ticket migration and orchestration complexities. Good understanding of ITIL business processes and their implementation in network service management area. Good understanding of Agile user stories creation Must have worked on of 3 - 4 trouble ticketing projects and migration projects/programs preferably on Clarify & Remedy Preferably worked on projects involving Ticketing data migration from Clarify to Remedy Excellent verbal and written communication skills Strong analytical and problem-solving skills *Details required:* *Full Name: * *Current Location, State: * *Work Authorization Status & Expired Date:* *Last 4 digits SSN Number* *Mobile and Home Phone No: * *Email ID: * *Skype ID:* *DOB* *University Name & Passed out year * *for your highest Education:* *Expected Rate* *Current Organization Name: * *Currently on a project: * *Willingness to relocate across US: * *Availability to join project * *Regards* * Shiva* Sr.IT Recruiter *Precision Technologies Corp.* 3086 Route 27, Suite 1, Kendall Park, NJ 08824 Phone: 732 348 5000 X 307 Direct: 732 658 4152 Email: [email protected] -- You received this message because you are subscribed to the Google Groups "American Vendor--IT Consulting" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/sap-vendor. For more options, visit https://groups.google.com/d/optout.
